Privacy Policy

Need to Know, LLC (“Need To Know”, “we,” “us,” or “our”) is committed to protecting your  privacy. Need To Know provides an mobile application (the “App”) that simplifies communication between users so that all members of a discrete network can be routinely notified of the condition of a party or parties in which all members have an interest. The App enables automated messaging that repeats on the schedule chosen by the administrator, where all network members can see the questions and the one-tap positive or negative responses. The App allows family members to quickly and easily check on the safety, security, and well-being of loved ones without being intrusive. The app can also allow friends or coworkers to schedule recurring messages to confirm members’ participation in upcoming group activities or work. We have prepared this Privacy Policy (“Privacy Policy”) to describe our practices regarding the personal information we collect from users of our App and of visitors our website located at getneedtoknow.com (the “Site”), and the services offered through the App and Site, including any orders that you may place (collectively, the “Services”).

QUESTIONS, CONTACTING US, AND REPORTING VIOLATIONS

If you have any questions, concerns or complaints about our Privacy Policy, our data collection or processing practices, wish to have your personal information updated or removed or if you want to  report  any security  violations  to  us,  please contact  us  at getneedtoknow@gmail.com.

Information Collected

Information You Provide to Us.

If you sign up for an account for our Services (an “Account”), we will collect all the information you provide when establishing your account, including information use to confirm your account eligibility. We, and other service providers who support operation of the application or the website may collect a variety of information from you, including your name, mailing address, email address, birthdate, zip code, credit card, and bank account information to register with us. In creating an Account, we may ask you to create a password. In addition, we may collect information regarding your communications using our Services such as back-ups of information, time and content of communications, and other activity when you interact with our Services. If you post any information, such as a review we will collect that information. Information communicated through our Services be available to the party(s) to which you are communicating and may be saved or otherwise communicated by them to third parties.

When you utilize our Services, your communications may be stored on our system while being transmitted or to ensure the quality of communication sent and received over our platform, such as archiving, buffering, or other methods of ensuring the quality and performance of our  Services.  If you provide us feedback or contact us via e-mail or through the Services, we will collect your name and e-mail address, as well as any other content included in the message including meta-data.  When you utilize our services, we shall make reasonable efforts to ensure that your communications are only received by the intended recipients and we will not intentionally disclose your communications to unintended recipients except such third-parties as may assist us in providing the services. However, it is possible that a third party may hack or otherwise compromise the integrity of our communication system. We cannot warrant that the information communicated over our system will not be intercepted by third-parties or government entities.

Furthermore, we will collect and process payments to provide the Services.  For online payments, we use the payment services of Stripe, Inc. We do not process, record or maintain your credit card or bank account information. For more information on how payments are handled, or to understand the data security and privacy afforded such information please refer to the site(s) linked above for more details.

When you post content (text, images, photographs, videos, messages, comments or any other kind of content) on our Services, the information contained in your posting will be stored on our servers and other users of the Services will be able to see it if you post it in an area made  public, such as comments on our blogs or other social  media platforms.

We retain information on your behalf, such as messages you send (including the content of the message and the recipient data) using your Account.

If you participate in one of our surveys, we may collect additional information as provided during the survey.

We may collect the unique device id number of the mobile or other device which you use to access the Site including your IP address and other meta data.

We also collect data in a form that does not on its own permit direct association with any   specific   individual.  We may collect, use, transfer, and disclose non-personal information for any   purpose. We may aggregate your data and remove personally identifiable information. This aggregated non-personal information may be used by the company for any purpose, including disclosure to third parties for advertising or investment purposes.

Information Collected from Third Party Companies.

We may receive information about you from other sources. We may add this information to the information we have already collected from you via our Services in order to improve the Services. If you log in using a social media account, we may receive additional information from the social media account, including data posted to such an Account.

Information Collected Automatically.

Generally.

When you use our Services, some information may be automatically collected. For example, when you use our Services, your geographic location, how you use the Services, information about the type of device you use, your mobile network information, your Open Device Identification Number (“ODIN”), your date / time stamps for visit, unique device identifier (“UDID”), and your browser  type,  operating  system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services. In addition, in the event our Services crash on your mobile device, we may receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our Services.

Log Files.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to maintain and improve the performance of the Services and direct our advertising.

Cookies.

Like many online services, we use cookies to collect information.  “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We and some third-parties may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with  a more personal and  interactive experience on our Services and to market the Services or other products.

Analytics Companies.

We may work with a third-party analytics companies that collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Services so we can improve our Services and understand how people find and navigate it.

Use of Your Personal information

 

General Use.

In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our Services. We use your personal information in the following ways:

• respond to comments, requests and questions and provide customer service;
• facilitate the creation of and secure your Account on our network;
• identify you as a user in our system;
• provide, process, and deliver the Services you request;
• improve the quality of experience when you interact with our Services, including the testing of different page designs to see which performs better;
• send you administrative e-mail notifications, such as security or support and maintenance advisories;
• resolve disputes and/or troubleshoot problems;
• develop, improve, and deliver marketing and advertising for the Services;
• process and deliver orders; and
• respond to your inquiries related to employment opportunities or other requests.

We may store and process your personal information in the United States and/or in other countries.

User Feedback. 

We may post user feedback on the Services from time to time.  If you make any comments on a blog, SNS wall or forum associated with the Service, you  should  be aware that any information you submit there can be read, collected, or  used by other users of these forums and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these blogs and forums.

Creation of Anonymous Data.

We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole discretion.

Third Party Service Providers.

We may share your personal information with third party service providers to: provide you with the Services; conduct quality assurance testing; facilitate creation of accounts; to provide technical support; market the Services; and/or to provide other services to Need to Know. Before sharing personal information with third parties, we will take all reasonable measures to ensure that the third parties will abide by this policy. At times, we may make certain non-personal information available to third parties too, for reasons other than providing the Services

Corporate Restructuring.

We may share some or all of your  personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or  disclosure of all or a  portion of our  business or assets the event  of   insolvency, bankruptcy, or receivership, personal information may also be transferred as a  business asset. If another company acquires our company, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

Other Disclosures.

Regardless of any choices you make regarding your personal information (as described below), Need to Know may disclose personal information if it believes in good faith that such disclosure is necessary: (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on Need to Know; (iii) to protect or defend the rights or  property of Need to  Know or  users of the Services; and/or (iv) to investigate or assist in preventing any violation or potential violation of the law this Privacy Policy, or other rights of Need to Know found in law or in contract with you or third parties.

REFERRALS

The Services may allow you to invite your friends to sign up for the Services by sharing, a referral link via a social networking site, email or other means. If you choose to upload your contacts to the Service, we will receive and store those contacts’ information and use it to send invitations on your behalf when you choose to do so. When you refer someone via our Services, your referral may include your name, contact information, and, if shared with us, your photo.

THIRD PARTY WEBSITES

Our Site may contain links to third party websites. When you click on a link to any other website or location   you will leave our Site or Services and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit.  The links to third-party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

PROTECTION OF PERSONAL INFORMATION 

We take the security of your personal information seriously. Our third-party service providers protect your personal information during transit using encryption such as Secure Sockets Security (SSL) or other forms of encryption. We restrict access to billing information to those employees, contractors, agents, and other third parties who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations. Transaction data is stored in encrypted form, including when we utilize third-party storage. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous  posting via the Site in the  most  expedient  time possible and without unreasonable delay,  insofar as consistent with (i) the legitimate needs of law enforcement, or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. While we endeavor to protect the security and integrity of sensitive personal information provided to the Site, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be safe from intrusion by others.  In the event of a data breach  and  consistent  with  the  above we will  notify  users  over  email  or conspicuous posting via on  the  Site within seven  (7) business days after becoming aware of a data  breach  unless we  believe doing so would put the Services or your Personal data in increased risk of  unauthorized  access by malicious third  parties, in which case a longer time period may be necessary to ensure the security of our system from additional intrusion.

Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, login information, or national identification numbers in a non-secure or unsolicited email or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.

YOUR CHOICES REGARDING INFORMATION

You have several choices regarding the use of information on our Services:

Choices.

We offer you choices regarding the collection, use, and sharing of your personal information. We may periodically send you newsletters and e-mails that directly promote the use of our Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you service-related communications, including notices of any updates to our Privacy Policy.

Cookies.

If you decide at any time that you no longer wish to accept cookies from our Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify cookies, please contact your web browser provider.

Changes to Personal Information.

You may change your personal information in your Account by editing your profile within your Account. You   may request that we  delete  your   personal  information  in  your Account, but please note that we  may  be  required to  keep this  information  and  not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud prevention or similar purposes. While we and others give you the choices to control the information collected and used as described in this Privacy Policy, there  are  many  web  browser  signals  and  other similar mechanisms that can indicate your choice to disable tracking, and we may not be aware of or honor every mechanism.

Information Disclosed to Third Parties.

This Privacy Policy addresses only our use and disclosure of information we collect from and/or about you on the Services. If you disclose information to others or authorize us to do the same   under this Privacy Policy, the use and disclosure restrictions contained in this Privacy Policy may not apply to every third party. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.

HOW WE RESPOND TO DO NOT TRACK SIGNALS

We do not currently respond to “do not track” signals or other mechanisms that might enable consumers to opt out of tracking on our Services. For more information about do not track signals you can visit https://allaboutdnt.com.

A NOTE ABOUT CHILDREN

Our Services are not designed for, marketed to, or made available to children under the age of 13. In order to create and account for use of the Services, you must certify that you are at least 13 years of age before your account can be completed and approved.

We do not collect or maintain personal information from children we know or believe to be under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is the personal information of a child under 13, we will take steps to remove the personal information from our databases. If you believe that a child under 13 provided us with personal information, please contact us at the email provided above.

USERS OUTSIDE OF THE UNITED STATES

If you are a non-U.S. user of the Services, by using the Services and/or providing us with information, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other the countries, including United States, where laws regarding processing of personal information may be less stringent than the  laws in  your  country.  By providing your information, you consent to such transfer. We do not currently intend to apply for the Privacy Shield Framework nor to comply with the GDPR. If you are a citizen of the EU and providing Services to you would bring us under the jurisdiction of any European country, you do not have permission to use the Services.

CONTACT INFORMATION

We welcome your comments or questions about this Privacy Policy. You may contact us at getneedtoknow@gmail.com. Please contact us if you would like access to your personal information that we have collected. Please contact us if you would like us to stop collecting your personal information.

Please contact us if you would like us to delete your personal information. Please contact us if you would like us to stop sharing your information. Please be advised that some or all of the Services may  become unavailable to you if we are no longer able to access, use, and transmit your personal information.

CHANGES TO THIS PRIVACY POLICY

This Privacy  Policy  is  subject  to  occasional  revision, and  if  we  make  any  material changes in the way we use your personal information, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or  by prominently posting  notice of the changes on the Services and updating the “Last Updated” date above. Any changes to this Privacy Policy will be effective immediately upon the earlier of our dispatch of an e-mail  notice to  you  or  our  posting of notice of the  changes on the Services. These changes will be effective immediately for new users of our Service. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address. In the event that the  last e-mail address  that  you  have  provided  us is not valid,  or  for any reason  is  not  capable  of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.

If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Last Updated:
09/23/20